May 2006
RIW Launches E-Newsletter
By:- Martin Radford, National
Sales & Marketing Manager RIW
recently launched its own e-Newsletter to keep our customers
up to date with news and technical developments.
The quarterly technical bulletin is designed to provide
design guidance and highlight solutions to common problems
associated with waterproofing today’s structures.
The first issue was sent to over 7,000 customers, predominantly
architects. A telephone survey was conducted following
the launch and produced very positive feedback.
The technical assistance provided by our newsletter
was well received, and as a result even more of our
customers are now aware of the free technical advisory
service we offer by telephone, fax, email and face-to-face.
The RIW brand is clearly as strong
as ever, as our survey results also showed that all
of the survey respondents knew of RIW
by name, and over half had used our RIW website to download
technical support documents.
The next issue of the newsletter is due in September.
Subscribe now by emailing us at technical@riw.co.uk.
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