November 2003

“Expanding The Comfort Zone”
By:- Martin Radford, National Sales & Marketing Manager

The RIW Technical Sales Team have been attending the first in a series of topical training sessions arranged with specialist consultants and contractors, designed to expand the teams comfort zone, knowledge and expertise.

Experts in DPC/Cavity Tray Systems & Cavity Drain Systems were invited to RIW’s head office in Binfield to present a seminar, based on an agenda formally agreed with RIW.

This proved very informative and was followed by a question and answer session, that provided the RIW Technical Sales Team (Andrew Clemmet (North), Mark Anstee (Central London), John Clucas (South London and South East), and Adam Jervis (North London & Midlands) an opportunity to seek answers to those challenging questions, often thrown at them by Architects and other specifiers on a regular basis.

Also in attendance for all of the training presentation were RIW's Technical Manager David Kingsnorth and Commercial Manager Bob Burgess.

These seminars are the first stage of a program of continual development in-house training days, which reinforce our commitment to providing the best possible service to our customers.