Technical number: 01344 397777

Sales number: 01344 397788

Technical Hotline 01344 397777
Customer Sales 01344 397788

Terms and Conditions

Access to and use of our Web Site ("the Site") and access to the services provided through the Site is governed by the terms and conditions of use set out below.

By using the Site you agree to accept these terms and conditions.

This Site is owned by RIW Limited (“RIW”), a company incorporated in and operating under the laws of England and Wales.

RIW may at any time revise these terms and conditions by updating this Site. On each occasion that you visit this site, therefore, you are advised to review the terms and conditions, as these will govern any contract that is made at any time after such terms and conditions have been posted to the site.

TERMS AND CONDITIONS

1 Disclaimer

1.1 RIW's relationship with you is as a user of this site and as a company or individual who may wish to purchase products or services offered by RIW. There will be no contractual relationship arising between you and RIW out of any arrangement to introduce third parties who may or may not proceed with the purchase of products or services from RIW.

1.2 RIW assumes no responsibility and shall not be held liable for any damages to or viruses that may infect your computer equipment or other property on account of your access to, use of or browsing in the Site or your downloading of any materials, data, text, images, video, or audio material from the Site. All such documents and related graphics are provided, and such products (where ordered) are accepted by you on an "as-is basis". Your statutory consumer rights are not affected.

1.3 Although using the latest encrypted security software from a market leader, the security of information transmitted by the Internet cannot be guaranteed. Any losses incurred or sustained by users who transmit information by means of e-mail or other Internet links will be borne solely and exclusively by such user and in no event will any such losses in whole or part be borne by RIW.

1.4 All brand names, product names and titles used in the Site are trademarks or trade names of their respective holders. No permission is given in respect of the use of any of the above and moreover any such use may constitute an infringement of the holders' rights.

1.5 This website is intended to provide an information source about RIW and its products and services to interested parties. 

1.6 The Internet is an inherently unstable medium and errors, omissions, interruptions and delays of service may occur at any time. This may result in information being held up and not presented when requested. RIW shall not be liable to you for any loss or damages that you may suffer as a result of such errors, omissions, interruptions or delays. 

1.7 Nothing in these terms and conditions affects your statutory rights as a consumer or will exclude or restrict RIW's liability for personal injury or death arising out of the negligence of RIW.

2 Materials You Provide To Us

If you send requests, questions, data, graphics, suggestions or remarks via email, or via the feedback facility on this Site, these will be deemed to be non-confidential and we will be entitled to use or disclose this information in any manner whatsoever, without liability or notice to you. Furthermore, RIW shall be free to use any such information for any purpose whatsoever including but not limited to, developing products and services for sale using such information subject only to our privacy policy set out in clause 5 below. Feedback, submissions, or any other information you send to the Site should not be, or contain material that is offensive, pornographic, defamatory, blasphemous, unlawful or likely to infringe any applicable law. You agree that all material submitted to us is original to you, and not copied in whole or part from any third party. Please do not send anything which is required to be kept confidential or which you do not wish us to use.

3 Linked Sites

3.1 We are not responsible for the content, Terms and Conditions of Use, or Privacy Policy of any other sites linked to this Site. These links are not endorsements of those sites but rather additional resources for visitors to our site. If you link to any off-site pages or other sites, such action will be at your own risk. 

3.2 These Terms and Conditions apply to the whole of the Site designated www.riw.co.uk. Some pages may contain additional Terms and Conditions. These pages are to be treated as off-site pages or linked sites and the disclaimer contained in clause 3.1 applies to them. You are advised to verify the accuracy of any information set out there before relying on it and to seek clarification or further details as you may require from the relevant service provider.

4 Copyrights

4.1 All Site design, text, graphics, the selection and arrangement thereof, and all software compilations, underlying source code, software (including applets), and all other material on this Site are the copyright of RIW and its affiliates and partners, or their content and technology providers. ALL RIGHTS RESERVED.

4.2 Permission is granted to electronically copy and to print in hard copy portions of the Site for the sole purpose of making a future purchase or informational appointment through the Site or using the Site to obtain information on products and services available through RIW. Any other use of materials on this Site, including reproduction for purposes other than those noted above, or any modification, distribution, or reproduction thereof without our prior written permission is strictly prohibited.

5 Documentation

We reserve the right to supply all documentation for all information requests/follow-ups in electronic format and to deliver such documentation via e-mail.

6 General

6 .1 The products and services available through this Site are sold primarily in the United Kingdom.    

6 .2 If any part or parts of these terms and conditions are deemed invalid, void or unenforceable, then that part or those parts will be considered severable from these terms and conditions thereby not preventing the remainder from being enforceable or effective.

6.3 These terms and conditions may be revised at any time and we reserve the right to do so.